How long does it take to receive my order?
We typically give a turn-around time of about 2 weeks strictly for production, depending on the volume of your order and the available materials on hand.
How do you ship orders and how long does it take?
We use United States Postal Service as our main shipping provider. We can ship using other service providers per special request. Our orders can ship anywhere USPS ships (see www.usps.com for more information). We ship using Priority Mail service, which standardly takes about 3-5 business days; outside of the US takes roughly 6-10 business days.
What are your knives made of?
We have the opportunity of using water jet technology to mass produce our blades at fast rates of speed. The two main metals that we use is a highly resilient grade of spring steel, and an ultra light alloy of aluminum. Our aluminum selection is known as our PRO series, as they are produced in smaller quantities and are made in exclusive amounts.
Where are you located?
We are located in Kaneohe, Hawaii on the island of Oahu. Aside from direct inquiries via DM or email, as well as ordering from our website, you can find our products for sale at Aloha Hula Supply, the world largest supplier of hula supplies and materials. (See www.alohahulasupply.com for more information)
Do your knives bend or break?
This is always a tricky question for a fire knife maker. We promise that our products are of good quality and that under proper care will last you a long lifetime of performances. Granted, our products are not made of super-metal, therefor if constantly dropped and consistently damaged without proper respect or care, you will experience bending, loosening, and possible breaking of your knife and/or knives. We highly recommend having a separate baton for training and practice purposes, and recommend not using a knife itself for trying new tricks or routines for the first time.
Do we offer discounts or shipping waivers?
Our main purpose and goal is to support the growth ad evolution of the fire knife dancing community. We do have opportunities of discounts and shipping waivers for any orders of 4 knives or more, but must be inquired via separate email ([email protected]).
Please feel free to contact us with any other questions you have!